Considering the Cloud? Keep 4 Things in Mind

This week’s post is a guest post from Brent Roye. Roye is the Co-Owner of TechEdge Services, a Custom IT Services company based out of The Woodlands, TX. He has over 10 years of IT experience across many different industries. Follow TechEdge Services on...
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Field Service Culture: Winning Employee Loyalty

As part of our ongoing Field Service USA blackboard follow up, this week’s post reviews what makes field service culture great. The responses we received for “my service vision” included: “My connected devices will help me solve problems,” “My employees are advocates...
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Field Service: Take Some Lessons from Healthcare

Healthcare and field service might, at first glance, appear to be unrelated. However, chew on this: both industries provide services to customers, and both provide services meant to detect, fix or treat a problem. For those of you who haven’t heard or seen the...
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Augmented Reality: Streamlining Field Service

Field service management is always looking for ways to improve efficiency and productivity. With an aging workforce and higher demands from customers, field service must adapt. As the world continues to become more connected than ever, our tools and processes need to...
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