Jolt Consulting Group’s unparalleled service domain expertise from running both global service operations and service technology companies allows Jolt to deliver extraordinary value to our manufacturing clients. Below are select examples from our manufacturing-centric engagements:
Enabling Service Excellence
- Created business processes based upon industry best practices and led technology selection efforts for a top 10 U.S. mechanical systems contractor with 90 locations and 7,000+ employees. Company was able to further leverage its scale to reduce the effort required for customers to do business while simplifying the way employees serve customers.
- Provided 365 x 7 x 24 fully outsourced managed services and application support for a mission-critical enterprise service management application for a $3B utility company.
- Implemented a global deployment of Sales Cloud, Service Cloud, and Field Service Lightning for an industrial 3D printer manufacturer including multiple languages and currencies.