IFS | Jolt Consulting Group


IFS™ is a globally recognized leader in developing and delivering enterprise software for enterprise resource planning (ERP), enterprise asset management (EAM) and enterprise service management (FSM). IFS brings customers in targeted sectors closer to their business, helping them to be more agile and prepare for what’s next in their industry.

IFS offers several business software solutions. Most useful to the field service industry is the IFS Field Service Management (FSM) solutions.  Jolt has worked with numerous IFS clients to deliver the following:

Features of IFS Field Service Management (FSM)

  • Cloud deployment
  • Ability to view operational activity
  • Ability to view and allocate spare parts
  • Ability to track warranties
  • Ability to track service contracts
  • Ability for field service technicians to access from a mobile device
  • Ability to schedule the right technicians for each job the first time
  • Ability to automate customer service processes
  • Ability to optimize service routes

Benefits of IFS Field Service Management (FSM)

  • Reduced travel costs
  • Increased technician productivity
  • Reduced service costs
  • Increased cash flow
  • Better operational visibility
  • Increased customer satisfaction
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