Jolt Consulting Group provides transformational business and technology services for service management organizations.
Service is the Great Differentiator
Jolt optimizes service management through rigorous analysis
Optimization
Best-in-Class Assessments &
Business Process Optimization
Selection
Technology Roadmap &
Software Selection
Implementation
Software Implementation &
Managed Services
People Come First
Jolt forges relationships with lasting impact
2.15 million
IMPROVED
Customer Interactions
(annual figure)
4,300
EMPOWERED
Field Service Technicians
125+
COMPLETED
Client Engagements
Clients
Technology Brings Advantages
Jolt selects the best tools for each client and implements them efficiently
Results Matter
Jolt delivers positive service management outcomes to increase long-term profitability and improve customer satisfaction
Streamline
Business Processes
Reduce
Operational Expenses
Improve
Customer Satisfaction
Resources
2018 Strategic Trends for the Field Service Industry
As the calendar flipped to January leaving 2017 behind, what is your 2018 strategy, how will you take goals and turn them into a reality and where to begin? It’s easy to get bogged down with a lengthy “to do” list, so let’s focus on prioritizing the objectives that...
read moreAttracting the Right Field Technician to Influence Your Customer Experience
As a service business owner or operator, you’re juggling many variables daily. Fundamentally, you must focus on serving your customers with excellence, and one way to accomplish this is to recruit the best staff in the industry. However, there is one challenge....
read morePerformance-Based Service Contracts Require More Than Business as Usual
Business owners and executives in the service industry, like any industry, are always looking ahead to the “next generation” of how to elevate customer service to drive more business and increase profit. It’s a challenge for any industry to remain up-to-date with...
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