Jolt Consulting Group provides transformational business and technology services for service management organizations.
Service is the Great Differentiator
Jolt optimizes service management through rigorous analysis
Optimization
Best-in-Class Assessments &
Business Process Optimization
Selection
Technology Roadmap &
Software Selection
Implementation
Software Implementation &
Managed Services
People Come First
Jolt forges relationships with lasting impact
2.80 million
IMPROVED
Customer Interactions
(annual figure)
12,800
EMPOWERED
Field Service Technicians
165+
COMPLETED
Client Engagements
Clients
Technology Brings Advantages
Jolt selects the best tools for each client and implements them efficiently
Results Matter
Jolt delivers positive service management outcomes to increase long-term profitability and improve customer satisfaction
Streamline
Business Processes
Reduce
Operational Expenses
Improve
Customer Satisfaction
Resources
Jeff Oskin Featured in Field Service Expert Series
Jeff Oskin, Jolt's CEO and President, is featured in Mobile Reach's Five Questions for a Field Service Expert podcast series. In the podcast, Jeff discusses the macro trends currently driving the service industry and outlines the questions a service leader should ask...
read moreFocus on Metrics: Visual Insight into Proactive Service Management
Today’s leaders in the service industry must focus on measuring metrics to proactively manage their business – recall the famous quote by Peter Drucker “What gets measured, gets managed.” But how do leaders measure real-time results in an environment where analysis...
read moreThe Benefits of Performance Based Service Contracts
Performance-based service contracts are results-oriented and focused on the outputs, quality, or outcomes of deliverables desired by the customer and provided by the service organization. Companies who offer performance-based service contracts are considered...
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