We help service organizations remove inefficiencies in order to improve profit and customer retention.
Service is the Great Differentiator
Jolt optimizes service management through rigorous analysis
UNDERSTAND
Assess Your People, Processes & Technology Versus Best-in-Class
PLAN
Develop Future State Process & Technology Roadmaps
REALIZE
Software Implementation &
Managed Services
People Come First
Jolt forges relationships with lasting impact
4.10 million
IMPROVED
Customer Interactions
(annual figure)
16,800
EMPOWERED
Field Service Technicians
185+
COMPLETED
Client Engagements
Clients
Technology Brings Advantages
Jolt selects the best tools for each client and implements them efficiently
Results Matter
Jolt delivers positive service management outcomes to increase long-term profitability and improve customer satisfaction
Streamline
Business Processes
Reduce
Operational Expenses
Improve
Customer Satisfaction
Resources
Jolt Consulting Group Selected as a Top Salesforce Solution Provider
Saratoga Springs, NY (October 10, 2018) -- Jolt Consulting Group, a leading provider of transformational business and technology services for organizations in the service ecosystem announced that they have been selected by CIOReview magazine as one of the 20 Most...
read more2018 Top Service Strategic Trends: Increasing Revenue
Earlier this month, we reminded readers about the top strategic trend of 2018, according to a survey conducted by Field Technologies Online[1] increasing the efficiency of field technicians—and now we’d like to focus on an initiative every business can identify with:...
read more2018 Top Strategic Trends: Focusing on Field Technician Efficiency
It’s over halfway through 2018, but that doesn’t mean it’s too late to focus on the top strategic trends in service this year. According to a survey conducted by Field Technologies Online[1],the number one strategic initiative to target – according to 74 percent of...
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