Jolt Consulting Group provides transformational business and technology services for service management organizations.
Service is the Great Differentiator
Jolt optimizes service management through rigorous analysis
Optimization
Best-in-Class Assessments &
Business Process Optimization
Selection
Technology Roadmap &
Software Selection
Implementation
Software Implementation &
Managed Services
People Come First
Jolt forges relationships with lasting impact
2.15 million
IMPROVED
Customer Interactions
(annual figure)
4,300
EMPOWERED
Field Service Technicians
125+
COMPLETED
Client Engagements
Clients
Technology Brings Advantages
Jolt selects the best tools for each client and implements them efficiently
Results Matter
Jolt delivers positive service management outcomes to increase long-term profitability and improve customer satisfaction
Streamline
Business Processes
Reduce
Operational Expenses
Improve
Customer Satisfaction
Resources
Marketing Strategies for Service Businesses
Introduction When approaching a marketing strategy for any business – and especially in the service industry – it’s important to understand how business operations and service delivery impact marketing efforts. Identifying and understanding how service will be...
read moreField Service USA Recap
With over 660 attendees, Field Service USA proved once again to be a preeminent event for the service industry. Jeff Oskin, President and CEO of Jolt, led the Service Innovation track and discussions from service executives from Dell, DirecTV, Durst Image Technology,...
read moreInventory Management; Salesforce and ServiceMax
This is the fifth in our series of reviews of ServiceMax vs Salesforce Field Service Lightning and Service Cloud, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We are comparing Salesforce and ServiceMax...
read more