We help service organizations remove inefficiencies in order to improve profit and customer retention.
Service is the Great Differentiator
Jolt optimizes service management through rigorous analysis
UNDERSTAND
Assess Your People, Processes & Technology Versus Best-in-Class
PLAN
Develop Future State Process & Technology Roadmaps
REALIZE
Software Implementation &
Managed Services
People Come First
Jolt forges relationships with lasting impact
4.10 million
IMPROVED
Customer Interactions
(annual figure)
16,800
EMPOWERED
Field Service Technicians
185+
COMPLETED
Client Engagements
Clients
Technology Brings Advantages
Jolt selects the best tools for each client and implements them efficiently
Results Matter
Jolt delivers positive service management outcomes to increase long-term profitability and improve customer satisfaction
Streamline
Business Processes
Reduce
Operational Expenses
Improve
Customer Satisfaction
Resources
Jolt Consulting Group Releases New Schedule Optimization Whitepaper
Position Paper Suggests that Schedule Optimization Technology Should Not Automatically be Included in an Initial Phase of a Field Service Automation Project Saratoga Springs, NY (June 14, 2011) - Jolt Consulting Group, a leading provider of management and technology...
read moreJolt Consulting Group Announces Availability of New Service Entitled ServiceJolt Service Performance FrameworkSM
The First Offering in the ServiceJoltSM Series of Services Saratoga Springs, NY (June 1, 2011) - Jolt Consulting Group, a leading provider of management and technology consulting services for the field service industry, today announced the introduction of a new line...
read moreJolt Consulting Group Unveils Service Performance Framework
Saratoga Springs, NY (May 26, 2011) - Jolt Consulting Group, a leading provider of management and technology consulting services for the field service industry, today unveiled the Service Performance Framework (SPF) and published a new whitepaper outlining the...
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