Resources
Case Studies
- Comprehensive Technology Life Cycle Leadership: ORR Protection Systems
- Business Process Re-engineering & Technology Selection: Comfort Systems USA
- Software Solution Reboot: Center for Disability Services
- Field Service Software Selection, Deployment, Implementation: Spencer Technologies
White Papers
- Salesforce Service Cloud & Field Service Lightning and ServiceMax Comparison
- Field Service Software Industry Disruption and Technology Selection Challenges
- Effective Subcontractor Management
- Internet of Things in Field Service?
- QuickBooks and ServiceMax Integration Solution White paper
News
- Field Service USA Recap
- Selecting Service Software Technology: FS USA Service Executive Panel Session
- Service Management Experts at Jolt Consulting Group Report 2016 Revenue Growth of 17.6%
- Jolt Consulting Group Releases Whitepaper on Subcontractor Management for Service Organizations
- Jolt Consulting Group Presenting at Field Service USA
Mobile Workforce Management (MWFM) Features: Collaboration
In part 4 of this blog series, we explore the collaboration features of mobile workforce management solutions. What do the features do, and why might your organization want them? If you missed any of the other posts we’ve outlined, feel free to visit them below. When...
read more4 Factors to Consider to Choose a Consultant
Business decisions revolve around many factors, and some business decisions can affect an organization’s future livelihood. One tough decision is choosing the right consultant for future projects, technology selections, etc. So, what factors should you consider when...
read moreWhat is… Field Service Technology Selection?
In this blog series, we will discuss what service organizations should expect when receiving different consulting services. We have discussed service assessments and business process re-engineering in previous posts. This third post reviews the technology selection...
read moreGPS-Enabled Software for Mobile Workforce Management
Over the past two weeks, we’ve delved into mobile workforce management (MWFM) software features, what they mean, and why an organization might want them. As an extension to our post on scheduling features, we examine the research behind GPS-enabled software for mobile...
read moreMobile Workforce Management (MWFM): Knowledge Management
In part 2 of this blog series, we explore the knowledge management features of mobile workforce management solutions. What do the feature do, and why might your organization want them? In case you missed it, check out part one of the series about scheduling. Some...
read moreWhat Is…Business Process Re-Engineering?
In this blog series, we will discuss what service organizations should expect when receiving different consulting services. Our first post focused on service assessments. If you missed it, find it here. This second post reviews business process re-engineering. What is...
read moreMobile Workforce Management (MWFM): Scheduling
In this blog series, we will explore different mobile workforce management solutions, including what the solutions do and why your organization might want them. Our first post reviews the scheduling features. At first glance, scheduling sounds self-explanatory. In...
read moreWhat is…A Service Assessment?
In this blog series, we will discuss what service organizations should expect when receiving different consulting services. Our first post focuses on service assessments. What is a Service Assessment? Service assessments can come in different forms, from strategic...
read moreInvolve Your Employees during Selection and Implementation
Choosing and implementing a software or hardware solution is difficult. However, roll out can be made smoother if you involve your employees. Involving everyone poses challenges, particularly for large organizations, but bringing in employees from different...
read moreIntegration Solution: QuickBooks and ServiceMax
QuickBooks, a bookkeeping software, is widely used by smaller field service organizations. Manually entering information from a field service management system, such as ServiceMax, becomes time consuming and inefficient. Jolt Consulting Group developed an integration...
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