Case Studies
- Comprehensive Technology Life Cycle Leadership: ORR Protection Systems
- Business Process Re-engineering & Technology Selection: Comfort Systems USA
- Software Solution Reboot: Center for Disability Services
- Field Service Software Selection, Deployment, Implementation: Spencer Technologies
White Papers
- MEP & HVAC Industry Factors for Evaluating Technology
- The Benefits of Performance Based Service Contracts
- Service Delivery and Impact to the Customer Experience
- IoT: Benefits, Challenges and Solutions for the Field Service Industry
- Salesforce Service Cloud & Field Service Lightning and ServiceMax Comparison
News
- Jolt Consulting Group Showcased in Podcast from Mechanical Service Contractors’ Association
- Jolt Consulting Group Selected as a Top Salesforce Solution Provider
- 2018 Top Service Strategic Trends: Increasing Revenue
- 2018 Top Strategic Trends: Focusing on Field Technician Efficiency
- Creating Great Customer Experience Equals Bottom Line Impact
Marketing Strategies for Service Businesses
Introduction When approaching a marketing strategy for any business – and especially in the service industry – it’s important to understand how business operations and service delivery impact marketing efforts. Identifying and understanding how service will be...
read moreField Service USA Recap
With over 660 attendees, Field Service USA proved once again to be a preeminent event for the service industry. Jeff Oskin, President and CEO of Jolt, led the Service Innovation track and discussions from service executives from Dell, DirecTV, Durst Image Technology,...
read moreInventory Management; Salesforce and ServiceMax
This is the fifth in our series of reviews of ServiceMax vs Salesforce Field Service Lightning and Service Cloud, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We are comparing Salesforce and ServiceMax...
read moreService Contract, Warranties, & SLA Management: ServiceMax vs. Service Cloud and Field Service Lightning
This is the fourth in our series of reviews of ServiceMax vs Salesforce Field Service Lightning and Service Cloud, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We are comparing ServiceMax and Salesforce...
read moreSchedule and Dispatch Management: Service Cloud and Field Service Lightning vs. ServiceMax
This is the third in our series of reviews of Salesforce Field Service Lightning and Service Cloud vs ServiceMax, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We are comparing Salesforce and ServiceMax...
read moreSelecting Service Software Technology: FS USA Service Executive Panel Session
For the fourth straight year at Field Service USA, Jeff Oskin, President and CEO of Jolt, will be leading the Service Innovation and Technology track and discussions from Dell, DirecTV, Durst Image Technology, Mastec and others. Jolt is also hosting an invitation-only...
read moreService Management Experts at Jolt Consulting Group Report 2016 Revenue Growth of 17.6%
Increase Due to Launch of Managed Services Offerings, Technology Confusion in Field Service and Customer Service Sectors, and Brand Milestones for Consulting Firm Saratoga Springs, NY (March 7, 2017) -- Jolt Consulting Group, a leading business and technology services...
read moreAsset/Install Base Management and Preventative Maintenance: Service Cloud and Field Service Lightning vs. ServiceMax
This is the second in our series of reviews of Salesforce Field Service Lightning and Service Cloud vs ServiceMax, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We are comparing Salesforce and ServiceMax...
read moreJolt Consulting Group Releases Whitepaper on Subcontractor Management for Service Organizations
Effective Subcontractor Management for Field Service Delivery Saratoga Springs, NY (February 23, 2017) – Jolt Consulting Group, a leading provider of transformational business and technology services for organizations in the service management ecosystem announced...
read moreCall Center Management: Service Cloud and Field Service Lightning vs. ServiceMax
This is the first in Jolt Consulting Group's series of reviews of Salesforce Field Service Lightning and Service Cloud vs ServiceMax, the two leading service management software solutions built 100% natively on the Salesforce.com platform. We will compare Salesforce...
read more