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Reflecting on Your Service Organization – 2015

‘Tis the season – With the new year upon us, many service organizations are taking stock of their past year and looking ahead. In this post, we will explore the business objectives service organizations should reflect upon. Meeting the Metrics When reflecting on your...
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Make the Most of Customer Relationships

As part of our Field Service USA 2015 Blackboard Results, Jolt Consulting Group is committed to exploring the dreams of service organizations. In this first post of the series, we look at customer relationships.  Many field service concepts interconnect—on this blog,...
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It’s a Wrap: Field Service USA 2015 Reflections

Jolt Consulting Group’s employees want to thank Field Service USA 2015 attendees and WBR for a fun conference! We enjoyed ourselves and cannot wait to bring readers in-depth analyses of the responses we saw on our blackboard dream boards. But first, we want to reveal...
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