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The Uberization of Field Service

Jolt Consulting Group CEO Featured in Field Service Digital CEO Shares Service Trends and Challenges SARATOGA SPRINGS, NY (April 20, 2016) – Ahead of Field Service USA 2016 in Palm Springs, CA, Field Service Digital, a large online service publication, interviewed...
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Self-Service: Help Your Customers Help Themselves

To evolve with customers’ needs, field service companies should consider what they can do to help their customers, while also helping themselves. In an infographic, Zendesk asks: “Customers want to help themselves?” The answer is yes. Many customers prefer...
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