JOLT Technology Partner: ServiceMax

As a certified ServiceMax partner, Jolt Consulting Group’s experts have the experience to help your organization to transition to transition to, or optimize, your use of ServiceMax. With 35+ ServiceMax engagements, here are a few examples of the value Jolt Consulting Group has delivered for clients with ServiceMax:

Jolt Consulting Group | Enabling Service Excellence

  • Global deployment ServiceMax for an industrial 3-D printer manufacturer including multiple languages and currencies.
  • Global deployment of ServiceMax for a global leader of of nuclear measurement solutions including multiple languages and currencies.
  • Optimized ServiceMax for a distributor of the largest Computer Numerical Control machine builder in the United States, resulting in a 70% reduction in time required for work order and inventory transaction processes.

For companies interested in ServiceMax, Jolt Consulting Group can help you:

  • Evaluate your existing service processes versus best-in-class and recommend future “to be” processes.
  • Configure and implement ServiceMax to enable these best-in-class processes.
  • Supply post-implementation support for continued system enhancements and ongoing managed support services.

ServiceMax is the leader in Field Service Management. ServiceMax’s solution enables organization to drive new sources of revenue, increase efficiencies in their service operations, and expand both customer satisfaction and overall market differentiation.

ServiceMax benefits include:

  • Installed Base Management: Gain visibility into your installed base and harness the power of the Internet of Things (IoT) to enable proactive service.
  • Warranties & Contracts: Increase revenue by offering maintenance agreements, driving contract renewals and preventing warranty leakage.
  • Service Requests & Work Orders: Establish consistent business processes and effectively manage work orders to drive productivity and growth.
  • Scheduling & Dispatch: Minimize field service costs and utilization, while improving satisfaction.
  • Mobile Field Service Delivery: Increase productivity and drive growth with a best-in-class mobile app.

For further information, contact Jolt Consulting Group or visit the ServiceMax website.

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