Chief Operating Officer
“Our team’s service domain expertise is very unique and allows Jolt to deliver great value to our clients.”
Ivan joined Jolt in 2013 as Chief Operating Officer working with organizations to better connect with their customers across the complete sales and service journey. He has assisted companies across many industry verticals to improve their customer engagement with assessments of their sales and service delivery, optimization of business processes, operating metrics and deployment of enabling technologies. Recent engagement include a process and technology assessment for a global manufacturing company and leading a technology selection process for a large national HVAC company.
Ivan started in the service industry in the 1990s while at Albany International. As a Product Manager for the company, he had sales and service responsibility in North America and Japan and was often in the field performing service at customer locations.
Ivan received his B.S. and MBA from Rensselaer Polytechnic Institute.
When not working, Ivan enjoys spending time with his wife Marna and their two boys, Andrew and Carter.